All IT Supported, a provider of onsite it support services now offers dedicated support to the retail technology, restaurant, and food service industry.
All IT Supported, a nationwide provider of onsite it support services launches a new level of support targeted at the retail, restaurant, and food service industries. This new level of support will offer same day service across the lower 48 states, specifically for these industries. All IT recognizes the need for retail chains to rapidly service their it infrastructure while aggressively expanding in competitive markets. To ensure rapid store deployment, ALL IT employes a team of over 500 onsite service engineers that are specialized in point of sale, and other retail technologies. All IT Supported will offer a same day and next business day (NBD) SLA agreement, as well as the option to white-label its services and resell them. White-labeling All IT’s services enables organizations that currently service the retail and food service industry market verticals to expand their service footprint as well as guarantee coverage of all client locations throughout the country, with a single-point vendor. All IT Supported has strong experience in healthcare, telecommunications, and retail markets, but this service offering specifically targets the food service and retail industries. All IT recognizes the need to hire and train onsite service engineers that specialize in Point of Sale technologies versus the current model that most companies use, employing ‘it generalists’ that are only marginally familiar with retail technology systems. Ilya Elbert, Co-founder of All IT says, “this new service offering enables us to better service our retail clients. Previously we did not properly address their needs as being different from our other customers, but with this new service, we are able to segment them and better service their needs. Our service engineer screening process specifically has been redesigned to address these needs”. All IT Supported was launched in 2009 and has offices in Boston, Massachusetts, and San Francisco, California. It operates a call center in Boston, MA.
contact details FOR PRESS RELEASE ONLY: Ilya Elbert, All IT Supported, ilya@allitsupported, Boston, MA,